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Social Media, the New Face of Public Relations

Utah Technology Council (Businesswire) - 09 July 2008

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Brian Watkins, PR Manager of Social Media at Omniture, Leads Utah Technology Council (UTC) Clinic on Adapting to and Implementing a Successful Social Media Strategy

SALT LAKE CITY--(BUSINESS WIRE)--Twitter, Facebook and FriendFeed are just a few of the tactics discussed at a recent Utah Technology Council (UTC) peer-to-peer clinic on social media in public relations. The clinic, lead by Brian Watkins, PR Manager of Social Media at Omniture, together with Snapp Conner PR, allowed marketing and public relations experts to openly discuss the utility of new media in a Web 2.0 world.

Many people are intimidated by the thought of creating a company blog or adopting a social media strategy because they think theyll lose the ability to control their message, said Brian Watkins, PR Manager of Social Media at Omniture. What people need to understand is that these types of media also open avenues for better client/customer relationships and communication.

Watkins shared excerpts from Omnitures framework for social media, which included five major points of interest:

  • Monitor your brand online
  • Respond where necessary
  • Influence the thought leaders
  • Publish your own relevant content
  • Measure your social media efforts

While its important to understand new media in a business setting, you should also know that its not for everyone, said Watkins. Starting a blog is very time consuming and its difficult to measure success. There can also be legal implications that will need to be explored.

According to Watkins, many traditional media editors are using new media like Facebook and Twitter, where they can quickly establish themselves as experts and influence people in a more social setting. When done correctly, companies can engage in a dialogue that can turn even staunch opponents into strong supporters and proponents of your company or product. These supporters then act, in turn, as reliable third-party endorsements by providing word-of-mouth recommendations.

The P2P clinic was part of the UTCs ongoing mission to encourage business and government leaders to make Utah an even more vibrant, attractive, and rewarding place for technology companies to do business. For more information about the UTC please visit the UTC Web site at www.utahtechcouncil.org.

About Utah Technology Council

The Utah Technology Council is the essential resource for Utahs 5,200 science and technology companies seeking to develop management talent, improve Utahs business environment and raise investment capital. Members can connect and share insights with industry peers, government and academic leaders, professional service providers and venture capital firms. Visit www.utahtechcouncil.org or call 801-568-3500.

Contacts

Snapp Conner PR
Cheryl Snapp Conner, 801-994-9625
cheryl@snappconner.com
or
Utah Technology Council
Judy Young, 801-568-3500
jyoung@utahtechcouncil.org

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