Feedback Partners Enables Action on Individual Respondent Feedback
PHILADELPHIA--(BUSINESS WIRE)--Feedback
Partners is the first online research bureau focused on helping its
clients take action on individual respondent feedback. Led by Michael
Gargano, General Manager, Feedback Partners provides a next generation
feedback management platform that enables follow-up and action taking.
Specializing in online tracking studies and online focus groups,
Feedback Partners provides a complete solution, including real-time
alerts, dashboards and easy-to-use analytical tools.
"Customer feedback is extremely important in these challenging economic
times,” said Gargano. “Now market research providers can move beyond
strategic insights to help clients take action on individual respondent
experiences using our technology, flexibility and expertise.”
Feedback Partners provides a full range of configuration, management and
hosting services for both online surveys and online focus groups.
On-Demand reporting is delivered via a Software-as-a-Service (SaaS) web
portal. Reports are available with an internet connection and there is
no software to install.
While Feedback Partners is new, its technology is validated. Feedback
Partners parent company, PeopleMetrics,
Inc., has used this technology to execute millions of surveys and
thousands of online focus groups since 2000. Feedback Partners
represents a dedicated division to clients who have research expertise
in house, but are looking for unique technology and premium services to
help them deliver maximum value to their clients.
About Feedback Partners
Feedback Partners is a unique provider of online research bureau
services for tracking studies and online focus groups. We combine
premium data collection services with unique enterprise-class technology
to provide a complete outsourced solution. Our approach goes beyond
trends and pie charts by enabling clients to treat each measured
experience uniquely with real-time alerts and dynamic dashboards. Our
online focus group application combines quantitative and qualitative
feedback in a single solution. This robust tool is ideal for
understanding the underlying reasons behind quantitative findings.
For more information on Feedback Partners (www.feedbackpartners.com),
contact Michael Gargano, mgargano@feedbackparters.com
or 215-979-8312.
About PeopleMetrics
PeopleMetrics helps organizations take the best actions to engage and
secure their customers and employees. Clients range from Fortune 100 to
mid-sized organizations. We support them by capturing real-time feedback
on customer and employee experiences and providing the insight and tools
needed to increase engagement. Since our inception in 2000,
PeopleMetrics thought leadership, exceptional client service, and
easy-to-use technology has helped hundreds of clients generate
remarkable results.
For more information on PeopleMetrics (www.people-metrics.com),
contact Monica Nolan, mnolan@people-metrics.com
or 215-979-8314.
Feedback Partners
Michael Gargano, 215-979-8312
mgargano@feedbackparters.com
or
PeopleMetrics
Monica
Nolan, 215-979-8314
mnolan@people-metrics.com
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