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4th Customer Experience Management Asia Summit 2016

IQPC Worldwide Pte Ltd (IQPC Worldwide Pte Ltd ) - 06 September 2016

4th Customer Experience Management Asia Summit


Date: 6-7 September 2016
Location: 10 Bayfront Avenue, 018956, Marina Bay Sands, Singapore



Asia’s premier Customer Experience Management Summit

4th Customer Experience Management Asia Summit 2016 bannerIn an increasingly transparent world where information flow is fast and limitless, it is extremely hard for organisations to withstand the onslaught of heightened expectations from an increasingly sophisticated, heterogeneous and demanding customer. Attend the 4th Annual Customer Experience Management Asia and find your next step in the customer centric journey.

What’s in store this year? After eight months of intensive research and planning, we are excited to share what we have lined-up for you. Here’s our top five reasons why you need to attend.

1. Presenting our two Big Idea Keynotes
. In 2015, we brought you Shep Hyken. For 2016, we are excited to introduce to you:
Brian Solis – Author of X: The Experience When Business Meets Design
Peter Shankman – Author of Zombie Loyalists: Using Great Service to Create Rabid Fans

2. 40+ Top-Notched CX practitioners in Asia sharing their strategies, priorities and programs.

3. This year, we are gibing you, our customers, a voice at the summit. We recognised the best learnings and conversations are two-way. With over 50+ interactive sessions, take control of your participation at the event and customise your own agenda! Highlights to note include: CX Benchmarking Sessions & The S.E.A. Aquarium Site Tour @ RWS Sentosa.

4. Network, Learn and form partnerships whilst having fun!

Tech Cube Demonstration – Taking place during the refreshment breaks, the tech cube is a sure-fire way for you to get updated on the latest CX technologies and solutions in the marketplace.
CX Fun Zone. Establish solid relationships via our 6+ interactive networking games and activities.
CX Cafes & Consultation Pods. Quiet spots allocated for some serious business discussions.

5. We understand CX is a team effort
. That’s why this year – we are rolling out EXCLUSIVE GROUP BOOKING RATES for you to bring-along your colleagues. With 11 Unique Tracks encompassing loyalty, digital, omni-channel, VOC, customer journey mapping and more, this is a conference they need to commit to.

Discount: Early bird rate, register before 1st July to save SGD300


Contact
enquiry@iqpc.com.sg or call us at +65 6722 9388

Keep up-to-date with Customer Experience Management Asia Summit on Twitter using @CEM_Asia and hashtag #CEMAsia.




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