Chief Customer Officer USA
30 January 2018 to 01 February 2018
Location: Conrad Miami, 1395 Brickell Avenue, Miami, FL 33131, Florida, USAC-level Accountability for Customer Centricity
The inaugural
Chief Customer Officer USA will launch in Miami from January 30th to February 1st 2017 and is a Conference for Senior Customer Experience Professionals to Mature and develop the Chief Customer Officer road-map within an organization.
CCOs and senior customer experience professionals will discover the most critical challenges and opportunities regarding the implementation of an enterprise-wide customer-centric approach:
- Validate and empower your strategic road-map with customer experience case studies from Mastercard, Amtrak, Travelers, Verizon Fios, Philips Healthcare and Eversource Energy
- Network with over 100 CCOs and senior customer experience of professionals over the course of a discussion-focused agenda and establish lasting relationships which go beyond the scope of the conference
- Personalize your event experience by choosing from a range of concurrent discussion groups and an additional half-day Masterclass from Jeanne Bliss on the advancing the Chief Customer Officer Role by exploring the strategies involved to demonstrate the value in customer experience investment
- Measure the value of mature customer experience initiatives and demonstrate ROI on customer experience investment to secure a permanent seat at the executive table.
- Discuss the next frontier for customer service excellence Reviewing the latest trends in the technological landscape and assessing the impact of IoT, digital and mobile in disrupting customer interaction with your brand.
Book now from
https://www.chiefcustomerofficerusa.com/register/Use discount code CCO10 to receive a 10% discount for your Chief Customer Officer USA 2018 ticket.ContactGet in contact at the
Chief Customer Officer USA website.
Keep up-to-date on Twitter
@coriniumglobal and hashtag
#CCOUSA.
