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Insurance Customer Engagement Europe 2018

Insurance Nexus (Insurance Nexus) - 19 June 2018

Insurance Customer Engagement Europe 

Date: 19-20 June 2018
Location: The Grange Tower Bridge Hotel, London, UK

Insurance Customer Engagement Europe 2018 banner 300x300Insurance Customer Engagement Europe (June 19-20, London) will be placing the customer at the forefront of all conversations; reimagining the insurance marketing, acquisition and retention cycle to build lifetime customer engagement.

The insurance industry is entering an age of disruption and digital transformation as well as a more demanding customer than ever before. Hear from the leading insurance carriers from across Europe as they reveal with practical examples how they have managed increased engagement; addressing internal cultural shifts, content development and the adoption of new technologies and processes.

Get strategic insights to develop a roadmap for improved customer engagement, with practical advice for your marketing, digital and operational teams:

  • Know Your Customer and Data Management
    Hear first-hand examples of how our speakers have taken extra steps to ensure the customerís voice is heard when developing product and customer experience.
  • Create Burden-Free and Engaging Omnichannel Journeys
    Integrate cross-channel experiences, build self-serve capabilities and tailored journeys throughout the lifecycle to ensure your customer will never need to repeat themselves again!
  • Engage Customers with Dynamite Content
    What innovative pieces of content are exciting your target audience? And how can this content lead to increased retention and trust in your brand?

  • Implement the Correct Technologies for Your Company
    Hear how your piers have tackled selection stages and found solutions that meet their requirements. This is a talking point that cannot be neglected if you want to survive this seismic operational shift.

  • Build Loyalty Over Time
    Listen to case study examples of retention strategies that have both stabilised company activity and increased profitability.

Keep up-to-date on LinkedIn, Twitter @InsuranceNexus, the Insurance Nexus website and hashtag #MakeCustomerKing.

For general conference enquiries:
Graham Proud
Project Director
Insurance Nexus
Phone: +44 (0) 207 375 7221

For sponsorship and partnership enquiries:
Marsha Irving
Head of Innovation
Insurance Nexus
Phone: +44 (0) 207 375 4353

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