Customer Service and Experience Europe
Date: 26-27 August 2020 British Summer Time (BST)
Location: Online event (hosted on the Reuters Events virtual event platform)The Customer Service and Experience Summit (
26th-27th August 2020) is the must attend event for those looking to deliver seamless and personal customer service.
The time has come for service and experience professionals to move from talking about change to actioning it. No longer is support a cost-centre, it?s the face of the business and crucial driver for retention and engagement. From AI and data-driven innovations through to maximising agent?s effectiveness, customers? expectations are increasing, and you need to ensure you?re keeping up.
The Customer Service and Experience Summit is the only show of its kind, bringing together Europe?s senior decision makers to share invaluable insights and provide actionable takeaways.
We present the most influential speakers, an audience of decision makers and ground-breaking vendors.
ContactKeep up-to-date on
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@REMarketingCX, hashtag
#CSEurope,
Reuters Events website and at
the Customer Service and Experience Europe 2020 contact us webpage.