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Transport for London creates Twitter handles for tube lines

Tim Gibbon (Social Media Portal (SMP)) - 24 May 2012

Transport for London creates Twitter handles for tube lines

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Transport for London has created Twitter handles for all its tube lines in an effort to keep passengers up-to-date with the latest information across the London tube network.  The creation of the individual Twitter handles for the tube lines are an addition to the DLR and London Overground service updates to help passengers navigate around, to and from the UK’s capital.   

Transport for London has also updated its social media page detailing all of its Twitter handles including DLR, overground services, travel alerts, tube line service updates, traffic news, Barclays Cycle Hire and TFL news.  In addition to this, there are links to its main social media channels on Facebook and YouTube.

Announced in the Metro newspaper and via an email to registered users, Mike Brown, managing director at London Underground Transport, shared the news.

“I am writing to let you know that you can now follow us on Twitter to get live service updates for the Tube. We tweet about disruption to services, planned closures for the day and changes to accessibility access across the network.

We now have Twitter feeds for each Tube line, DLR and London Overground.

For live service updates and a full picture of our social media, please visit tfl.gov.uk/socialmedia



In the announcement in the Metro newspaper it highlights the use of the Twitter handles as follows:

@TfLTrafficNews

Road users can follow @TfLTrafficNews for real-time traffic news on disruptions and congestion on all of London’s major roads. It is the fastest way to find out traffic news along your route.

@TfLTravelAlerts
This service provides real-time updates for all Transport for London’s (TfL) Tube, Docklands Light Railway (DLR) and London Overground services.

It also informs followers of planned closures or disruptions due to special events – for example, the Queen’s Diamond Jubilee and events during the Olympic and Paralympic Games.

Individual Tube lines (see Transport social media page http://www.tfl.gov.uk/socialmedia/ for the full list)

Twitter users can now follow specific Tube lines for real-time updates on delays (minor and severe), the return to good service and accessibility information.

Customers who use the Overground can follow @ldnoverground, and DLR passengers can follow @londondlr.

@TfLOfficial

Twitter users can follow @TfLOfficial for official news and announcements from TfL.

Transport for London and Virgin Media will be providing free Wi-Fi from escalators, platforms and ticket offices starting July 2012, just ahead of the Olympic and Paralympic games.  

After the Olympic and Paralympic games it will be a pay-as-you-go service with 80 stations to be introduced by the summer (which looks like it’s actually here now) and 1,220 stations by the end of the year.

Transport estimates that four million people use the tube everyday, so the bets are on for the increase in usage with the games in full flow.






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