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DONE, an Online Ordering Platform Provider, Launches POS

Done Solutions Pvt Ltd (PR Newswire) - 29 October 2015

MUMBAI/PRNewswire/ --

DONE , an online order management platform that provides a wide array of services for the F&B industry, has recently launched its POS (point of sale) system in integration with all the ordering avenues, viz. web, app and call center along with the CMS panel (content management system). Their seamlessly integrated solution would not only streamline overall activities, from taking orders to processing payments, but is also customized for all models viz. dine in, delivery and takeaways.

"Adding POS with our solution was always in our roadmap as we understood the market's need for a complete package, comprising of a POS system integrated with an ordering platform as well as CMS. This collaboration enables the updation of menu and prices on just a click of the button. Its compatibility with all the models is the icing on the cake, which will result in better productivity and enhances the overall customer experience," said Himanshu Khona, Director at DONE.

Currently, POS systems are provided by players like Pace, Shawman, Dytel, Go Frugal, but as the F&B industry is evolving rapidly, it has become very challenging to align different solutions to achieve a single goal of customer satisfaction. Hence, brands need a system that enables the back end (POS) to interact with the front end (ordering systems such as website, app or call) to provide an excellent customer experience and that is exactly what DONE is offering. "It was an unprecedented step, which has eventually made us the only player with a comprehensive solution," added Khona.

"POS is a vital addition to our services, not only to enhance customer experience but also to efficiently manage operations. Handling different systems of different vendors is a haunting task and a hurdle as well, in scaling the business. By Adding POS in our order management system, we have made life simple for the restaurateurs," said Mr. Vikram Raichura, MD at VivaConnect, incubator of DONE.

In a relative short span of time, DONE has proved its worth in the F&B industry and is aggressively looking at expanding opportunities, both domestically and internationally. In a nutshell, they are one step closer to their vision of becoming the de facto platform in the F&B industry.

Media Contact:
Bina Raithatha
Product Marketing Manager
Done Solutions Pvt. Ltd.

SOURCE Done Solutions Pvt Ltd

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