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Singapore IT Decision Makers Turn to Open Source for Digital Innovation

Red Hat (PR Newswire) - 05 December 2016

72 percent of survey respondents from enterprise organizations embrace technology innovation to help enable business success

SINGAPORE/PRNewswire/ -- Red Hat, Inc. (NYSE: RHT), the world's leading provider of open source solutions, today announced the results of a commissioned study by Forrester Consulting, on behalf of Red Hat, about the use of open source in digital innovation initiatives in the Asia Pacific region. The results, highlighted in the study Open Source Drives Digital Innovation revealed that IT decision makers in Singapore are turning to open source to drive better efficiency and digital innovation.

The research surveyed 455 CIOs and senior IT decision-makers from nine countries in Asia Pacific. The insights gathered reflect that 72 percent of respondents from Singapore believe that technology innovation is either "very important" or "critical" to their organization's success.

Respondents from Singapore report that their organizations have either implemented (46 percent) or plan to expand open source implementation (14 percent), while 40 percent of respondents plan to implement open source solutions within the next 12 months, motivated by benefits such as faster implementation and improved flexibility, which can enable organizations to deliver new customer experiences, services, and products more quickly.

60 percent of respondents from Singapore see open source as a cost-saving initiative, while 40 percent believe it is a strategic investment and increasingly deploy it as a high quality, enterprise-grade solution running mission critical applications.
Open source can also create new ways of engaging and foster standards and collaboration. Fifty-eight (58) percent of respondents from Singapore use open source to support business innovation with new capabilities and 62 percent use it to engage an open ecosystem of innovation partners.
Business and IT priorities in the next 12 Months

The survey results identified that, in order to successfully compete in the age of the customer and continue to deliver world-class operational capabilities, respondents from Singapore plan to focus on three IT and business priorities in the next 12 months:

Reduce cost and improve operational efficiency (78 percent);
Improve their organization's ability to innovate (46 percent); and
Improve customer experience (46 percent).
The above priorities have been reflected in respondents' strategic IT initiatives in the next 12 months to transform both internal and customer facing technologies:

76 percent identified integration of back-end systems-of-record with customer-facing mobile and web systems-of-engagement as a high or critical priority.
56 percent identified modernization of key legacy applications as a high or critical priority.
50 percent identified mobility for workforce efficiency and business improvement as a high or critical priority.
50 percent identified consolidation of customer-facing systems with a goal of creating a single customer view as a high or critical priority.
Opportunities ahead

The research predicts that over the next two to three years, the role of open source will accelerate. Survey respondents from Singapore anticipate that their organization's use of open source may increase by 50 percent as part of their agile hybrid cloud infrastructure and by 62 percent in application development and DevOps environments.

Supporting Quotes

Dirk-Peter van Leeuwen, senior vice president and general manager, Asia Pacific, Red Hat

"Many anticipate that the pace of digital disruption will only pick up, causing wider and deeper impact on businesses, and every industry may soon find a digital competitor. It is more urgent than ever for organizations to find their own competitive advantage through technology. With this shift, open source has evolved to play an increasingly strategic role as a default choice for technology innovation to help businesses improve their agility, efficiency and innovation."

Damien Wong, vice president and general manager, ASEAN, Red Hat

"It is encouraging to see that 60 percent of respondents in Singapore have been thinking beyond the traditional approaches and are taking a cue from the companies championing digital innovation through open source. Working closely with enterprises, we have witnessed first-hand the power of open source. It is no longer only an IT initiative, but a strategy to create real business impact by transforming and modernizing complex IT challenges and accelerating innovation and agility."

From "Open Source Drives Digital Innovation", a [November 2016] commissioned study conducted by Forrester Consulting on behalf of Red Hat

"Digitally empowered customers have taken the driver's seat from organizations that once had the power. Keeping pace with the growth of customer expectations can no longer be achieved within the four walls of an organization. Hence enterprises in Asia Pacific should tap into external and increasingly open source technology, talent, insight and innovation."

Methodology and Demographics

This research was commissioned by Red Hat and completed in September 2016.Forrester Consulting conducted a computer-assisted telephone interviewing (CATI) survey of 455 senior IT decision-makers and CIO's across 9 countries/regions in Asia-Pacific (Australia, Mainland China, Indonesia, India, Japan, Korea, Malaysia, Singapore and Taiwan). The custom survey was completed with organizations having 1,000 or more employees. Survey respondents included are from organizations in the financial services, government, healthcare and telecommunication industries.

To download the study "Open Source Drives Digital Innovation" please click this link:

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Red Hat is the world's leading provider of open source software solutions, using a community-powered approach to provide reliable and high-performing cloud, Linux, middleware, storage and virtualization technologies. Red Hat also offers award-winning support, training, and consulting services. As a connective hub in a global network of enterprises, partners, and open source communities, Red Hat helps create relevant, innovative technologies that liberate resources for growth and prepare customers for the future of IT. Learn more at

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Media Contact:

Betty Bai / Darren Foong           
Text100 Singapore for Red Hat, Inc.
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