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5 items have been tagged Forrester

Press Release

Forrester Releases India 2017 Customer Experience Index

Forrester Releases India 2017 Customer Experience IndexCX Index ranks customer experience quality of 36 brands in the banking, insurance and retail sectorsNEW DELHI/PRNewswire/ -- The quality of customer experience (CX) has improved in India, according to Forrester's 2017 Customer Experience Index (CX...

Press Release

Forrester’s Consumer Forum 2009, October 27-28, 2009, In Chicago

Forrester’s Consumer Forum 2009, October 27-28, 2009, In Chicago Forrester’s Consumer Forum 2009, October 27-28, 2009, In Chicago Consumer Forum 2009 ...

Press Release

Pegasystems Named a Leader in Real-Time Interaction Management by Independent Research Firm

LAS VEGAS (GLOBE NEWSWIRE) -- Pegasystems Inc. (NASDAQ:PEGA), the software company empowering customer engagement at the world’s leading enterprises, today announced at PegaWorld that Forrester Research has named Pegasystems a leader in the latest...

Press Release

Retailers Increasing Mobile And Social Efforts According To Shop.org/Forrester Survey

Retailers Increasing Mobile And Social Efforts According To Shop.org/Forrester SurveyRetailers Increasing Mobile And Social Efforts According To Shop.org/Forrester SurveyWASHINGTON--(BUSINESS WIRE)--In an effort to better serve multi-touchpoint, always-on, and empowered consumers, a growing number of retailers are experimenting wi...

Press Release

Synthesio Named A Leader In Social Media Listening Platforms Report on APAC

Synthesio Named A Leader In Social Media Listening Platforms Report on APACSynthesio receives top scores in Current Offering and Strategy categories in first evaluation of Asia Pacific Enterprise Social Listening Platforms, Q1 2016 SINGAPORE/PRNewswire/ -- Synthesio, the leading global Social Media Intelligence and ...