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customer experience management

9 items have been tagged customer experience management

Event

3rd Annual Customer Experience China Summit 2018

3rd Annual Customer Experience China Summit 20183rd Annual Customer Experience China SummitDate: 20-21 November 2018Location: Shanghai, ChinaThe 3rd Annual Customer Experience China Summit 2018 is China?s #1 Customer Experience (CX) event where top CX, marketing, digital, strategy, service and ...

Event

4th Customer Experience Management Asia Summit 2016

4th Customer Experience Management Asia Summit 20164th Customer Experience Management Asia SummitDate: 6-7 September 2016 Location: 10 Bayfront Avenue, 018956, Marina Bay Sands, SingaporeAsia?s premier Customer Experience Management Summit In an increasingly transparent world where information flo...

Press Release

Adobe Campaign Makes Real-Time Personalised Engagement a Reality

Adobe Campaign Makes Real-Time Personalised Engagement a RealityNew Triggered Journeys capability advances Customer Experience Management (CXM) for marketersLONDON ---- Today, Adobe announces a new, industry-first capability called Triggered Journeys in Adobe Campaign, the company?s email and cross channel mar...

Event

Adobe Summit EMEA 2019

Adobe Summit EMEA 2019Adobe Summit EMEADate: 15-16 May 2019 13-14 May 2019 Pre-conferenceLocation: London, United Kingdom (UK)Adobe Summit - The Digital Experience ConferenceInnovative. Informative. Inspiring.Two days of preconference and two days of conference.An even...

Press Release

Adobe Unveils AI-Powered Technology Previews in Adobe Experience Cloud to Accelerate Customer Experience Management (CXM)

Adobe Unveils AI-Powered Technology Previews in Adobe Experience Cloud to Accelerate Customer Experience Management (CXM)Industry-first Capabilities Empower Enterprises to Pilot New Analytics Innovations in Real-TimeLONDON, UK --- Rising expectations and competition for the empowered consumer forces brands to have purpose with each customer interaction; the need for...

Press Release

Clarabridge Announces Enterprise 4.2 Optimized for Social Media and With Enhanced Usability

Clarabridge Announces Enterprise 4.2 Optimized for Social Media and With Enhanced Usability Clarabridge Announces Enterprise 4.2 Optimized for Social Media and With Enhanced Usability New Version Adds Native Support for Faceb...

Press Release

QuestBack Completes Acquisition of Social CRM Expert Globalpark With Company Rebrand

QuestBack Completes Acquisition of Social CRM Expert Globalpark With Company RebrandQuestBack Completes Acquisition of Social CRM Expert Globalpark With Company RebrandLONDON/PRNewswire/ ---- QuestBack, Europe's leading provider of Enterprise Feedback Management (EFM) and Social CRM solutions, has announced today that its wholly-...

Press Release

Social Media Feedback Shared Amongst B2B and B2C Industry Leaders at Consero?s Customer Experience Management Forum

Social Media Feedback Shared Amongst B2B and B2C Industry Leaders at Consero?s Customer Experience Management ForumSocial Media Feedback Shared Amongst B2B and B2C Industry Leaders at Consero?s Customer Experience Management ForumKimberly Nasief of Measure CP Moderates Panel on Applying Social Media Feedback to Gain and Retain CustomersHOUSTON--(BUSINESS WIRE)...

Event

Social Media Marketing Conference

Social Media Marketing ConferenceDevelop an Effective Social Media Engagement Strategy to Increase Brand Preference amongst Customers Social media marketing is an engagement with online communities to generate exposure, opportunity and sales. Companies that intend to adopt socia...