Skip to content

Social Media Portal

SMP » Events

Innovative Marketing for Retail Banking

Lee Chew Wan (Marcus Evans Conferences) - 07 March 2011

Innovative Marketing for Retail Banking


Now more than ever, the shift to new markets and to new products brings new management challenges in the marketing scene for retail banking. The market is flooded with products that offer very similar features ? making competition more intense. It now comes down to how the product is marketed through the right channels at the right time to the right customer base. At the same time, with product knowledge easily available at their fingertips, consumers are now becoming more sensitive to bad marketing and will pick up negative cues that will result in the loss of consumer confidence.

Retail banks must adopt new marketing strategies to stay competitive in the market, reach their customers and bounce back stronger from the global financial crisis. By continually engaging with the consumers, those that draw out innovate marketing strategies, service quality and better position their brands will remain standing, while the rest will be eliminated by the fierce competition.

Attending the conference will expose you to industry best practices, different strategies as well as the different types of new technologies that will push marketing to the next level. Innovative marketing strategies with a strong customer centric focus have become the norm for survival in any service sector.

Why you should attend?

  • The increasing volatile market has prompted banks to re-think and re-evaluate marketing strategies to better engage their customers and stay ahead of the competition
  • Rendering the expansion of satisfying customers wants and needs to an in-depth basis through feasible customer touch point development
  • As the retail banking sector in the region mature and become increasingly integrated with the global economy, both domestic and foreign investors are demanding more awareness in enhancing customer loyalty and customer reach
  • Keeping a close eye towards the need of evaluating and to analyse and appraise the current market situation and point out the distinguishing features and core principles on marketing for retail banking
  • By promoting the importance of a sophisticated marketing channels and medias, banks in the region would develop and implement a sound and globally integrated framework to an advanced marketing strategy

Key Topics

  • Re-branding to gain a competitive advantage post the GFC
  • Tapping into the limitless powers of social media
  • E-marketing in the new era to achieve marketing success online
  • Relationship Marketing 3.0: continuously engaging
  • Connecting with customers and bridging the gap between you and your customers ? Loyalty marketing

Attend this informative event and gain practical insights into:

  • Exploring new and innovative marketing techniques to improve customer reach and loyalty
  • Benchmarking on Social Media Marketing strategies and its application in retail banking
  • Determining the cost, return on investment (ROI) and payback period for new age marketing strategies
  • Identifying new sub-groups to better penetrate the Gen Y emerging markets
  • Continuously improving the quality of campaign management to deliver fast and accurate messages to your target audience
  • Emphasising on customer experience and loyalty marketing to maximise revenue


    Read more





Comments powered by Disqus

Share