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Customer Experience Asia 2018

IQPC Asia (IQPC Asia) - 25 September 2018

Customer Experience Asia 2018 banner 350x280Customer Experience Asia


Date: 25-28 September 2018
Venue: Marina Bay Sands, Sands Expo and Convention Centre, 1 Bayfront Avenue 018971, Singapore



Asia’s #1 CX Summit is back!

Taking place in Singapore on 26-27 September 2018, the event continues to be the definitive platform for Asia’s top CX leaders to benchmark their customer experience (CX) strategies and find out what’s trending in the world of CX!

Returning for a 6th year, 60+ CX Industry leaders will take the stage to share best-in-class CX strategies deep-diving into eight Topical Areas encompassing AI-Powered CX, Customer Journeys, Customer Advocacy, Service Excellence & Employee Engagement and more.

Spanning four days with a series of high-impact discussions, CX Asia 2018 will enable you to maximise your CX ROI and embed customer-centricity as an integral part of your organisation!

Expert speakers at the 2018 edition include:
  • Felix Liu, Head of New Customer Experience, Group Customer Experience, Alibaba
  • Raju Nair, MD & Regional Head Customer Journey Experience, DBS Bank
  • Wynthia Goh, Head of Omnichannel, NTUC
  • Anil Srinivas, Senior Director & Regional Leader, E-commerce, Levi Strauss & Co.
  • Michael Perera, Vice President, GO-POINTS, GO-JEK
  • Scott Leaw, Director, eCommerce and CRM – Asia Pacific, Shiseido
  • Vikas Singh, Senior Director of Product Quality and Customer Assurance, HP
  • edric Dias, Head - Digital, Social Media and Product Marketing, OCBC Bank

Download the full speaker and session line up at the website.

Quote CXSMP10 to save 10% off the discounted rate! Save your seat today.



Not convinced? Watch the Customer Experience Asia highlight video.

Contact
Keep up-to-date on Twitter @CEM_Asia and hashtag #CXAsia.

Nadia Kim
Programme Director
CX Network
enquiry@iqpc.com.sg, +65 6722 9388






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