SMP welcomes the Telecom CEM World Congress to London

Social Media Portal (SMP) gets ready for IIR Telecoms & Technology's Telecom CEM World Congress, the premier three-day customer experience event

London, UK ---- Social news and information site the Social Media Portal (SMP) welcomes the Telecom CEM World Congress to the United Kingdom this week.

Organised by global conference company IIR Telecoms & Technology, Telecom CEM World Congress is a premier customer experience event (CEM) being held from 22-24 April 2013.  The three-day event will bring together marketing, network departments and operations within organisations.

Held at the Grand Connaught Rooms in London, the conference is targeted at senior level corporate executives and thought leaders across all departments.  Telecom CEM World Congress brings together agencies, brands and technology companies that will be exposed to interactive sessions, one-to-one debates, panel discussions, roundtables and workshops.  The event will offer extensive networking opportunities for all those involved across all three days.

The conference brings together customer care, performance marketing and operational departments from mobile operators, mobile virtual network operators (MVNOs), over-the-top (OTT) players, internet service providers (ISPs) and global solution providers.  It will also feature three case studies from the finance, broadcasting and retail industries from international organisations.

The pre-conference workshops (A and B) on Monday from 09:30 to 15:00 are led by Charlotte Dunsterville, former director of customer experience, Orange Group, Geoff Capstick, director, Nivalis Consulting and Carl Lyon, managing director at The QoE ? interactive hands on sessions covering best practice.

SMP is a returning media partner for the conference that strives to educate delegates on how to embrace rapidly changing environments, reviewed at the SMP site.  Tim Gibbon, cofounder and editor at SMP explains, ?Telecom CEM World Congress is a serious player in the customer experience event (CEM) space, and delegates will benefit from an international line-up of guest speakers, panels and array of sponsors. 

?It?s a great platform for professionals within this area to converge in London and debate on what?s having an impact on their industries today and how to influence change for the future.  With so many global organisations in attendance, it?s the prefect opportunity for specialists to learn how they may succeed and compete more effectively within challenging environments,? adds Gibbon.

Keep up-to-date with the Telecom CEM World Congress via Twitter @iirtmarketing and hashtag #CEM2013.  SMP was created by communications consultancy Elemental in 2007, a site that covers content, marketing, mobile, social media, technology and telecom related issues.
 
SMP and Elemental has created a Marketers Events Calendar, a comprehensive list of conferences including content, data, digital, marketing, mobile, PR and social in the UK.  Marketers Events Calendar provides a rich resource for marketers and other professionals to attend of which the Telecom CEM World Congress is one.

Stay current with social media and more by following Elemental @elementalcomms and SMP on Twitter at @smponline. The hash tag for the infographic is #MECinfographic.

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----Notes to editors----

SMP and Elemental?s Marketers Events Calendar is comprehensive list of conferences including content, data, digital, marketing, mobile, PR and social in the UK providing a rich resource for marketers and other professionals to attend of which the Telecom CEM World Congress is one.

Keep up-to-date with social media and more by following Elemental @elementalcomms and SMP on Twitter at @smponline. The hash tag for the infographic is #MECinfographic.

Telecom CEM World Congress 2013 is to be held at the Grand Connaught Rooms London, 61­65 Great Queen Street London, England, WC2B 5DA ? read more about the conference at the SMP website.

For more information and images visit the Elemental media centre.

The media spokespeople for SMP are cofounders Tim Gibbon, director and Rachel Hawkes, account director.  Photographs are available of the SMP and Elemental team.

Connect with Elemental via its social media page.

About the Social Media Portal (SMP)

SMP showcases everything content, design, digital, mobile, social and technology related for businesses, marketers, PRs and researchers.  

With SMP you share the content you create including apps, blog, press releases, campaigns, research, events and more telling who you are and what you do socially.   To be considered for a SMP profiled interview submit your full name, job title, company name and website after reviewing what?s required.

With SMP you can:

- Add your apps and blogs
- Add your site/s, press releases, campaigns, research & events
- Be interviewed in the SMP profiled section on who you are and what you do
- Find sites by type & category
- Search sites by defined criteria, including age groups & content type
- See the relationships between businesses & stakeholders
- Grow, share, evolve with social media, networks & technology

SMP showcases global content including conferences, events, seminars, training and webinars encompassing Asia, Africa, Australasia, Europe, Russia and the UK.

SMP also maps social networks, blogs, user generated content (UGC) sites and more from around the globe.  It?s a place where brands, agencies and consumers can come together.

Keep up-to-date and feel the love with SMP @smponline.

Communications consultancy Elemental is the creator of SMP, launching the site in 2007.  Register for free with SMP to share and tell your stories.

About Elemental Communications

Elemental is a communications consultancy with over 13 years integrated digital marketing and PR experience.  The consultancy works with global, niche and SME brands that wish to engage with their audience off and online, delivering seamless communications.

The consultancy delivers measurable communications that aligns with business objectives, whether its awareness, brand building or to drive sales and footfall -connecting with consumers on a personal level. 

As well as undertaking full PR, comms and social media activity on a campaign-by-campaign basis, Elemental also provides strategy, training and support allowing brands to build and retain expertise in-house.

Elemental?s brand experience includes Bahamas Tourist Office, Cognifide, Intel, InfoSpace, MGM MIRAGE, NESTA, on-IDLE, Topman, Tunisian Tourist Board, Reebok, Russell Athletic and more. 

Visit for case studies, creds the showreel and learn more about the consultancy.


----Contact----

Elemental Communications

Tim Gibbon, director
Mobile: +44 (0)7930 375 663

Rachel Hawkes, account director
Mobile: +44 (0)7766 651 244

Telephone: +44 (0)843 208 4592

Website: http://www.elementalcomms.co.uk
Blog: http://www.elementalcomms.co.uk/blog 

Twitter: https://twitter.com/elementalcomms
Elemental is social from http://www.elementalcomms.co.uk/social