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customer service

20 items have been tagged customer service

Event

National Complaints Day

National Complaints DayNational Complaints DayA day dedicated to helping consumers and organisations celebrate the value of a complaint. This is the 2nd event and will be bigger and better than the first!Join us if you want to improve your customer service in these chal...

Press Release

PSE&G Praised for Innovative Use of Social Media

PSE&G Praised for Innovative Use of Social MediaPSE&G Praised for Innovative Use of Social MediaNJ Utility Wins "Innovation in Customer Service" Award from CS Week for Use of Twitter during Superstorm SandyNEWARK, N.J/PRNewswire/ -- CS Week recently recognized PSE&G for its use of ...

Event

Social Media for Customer Service Summit

Social Media for Customer Service Summit Social Media for Customer Service Summit Date: 23–14 October 2012  Venue: New Yorker Hotel, New York, USAhttp://www.usefulsocialmedia.com/customerserviceA practical and interactive business conference that will teach you how to deliver better...

Social Media Portal (SMP) interviews Paul Sweeney from VoiceSage

Social Media Portal (SMP) interviews Paul Sweeney from VoiceSagePaul Sweeney from VoiceSage on marketing a technology serviceSocial Media Portal (SMP): What is your name and what do you do there at VoiceSage?Paul Sweeney (PS): I am Paul Sweeney, Chief Product Officer (CPO) at VoiceSage. The role consists of de...

Event

The 9th Annual Customer Service Summit West NYC 2019

The 9th Annual Customer Service Summit West NYC 2019The 9th Annual Customer Service Summit West NYCDate: 23-24 October 2019Location: Marriott Brooklyn Bridge, New York, USAThe Customer Service Summit West (Oct 23-24, NYC) brings together an unrivalled list of senior leaders from the world’s most po...

Event

The Customer Service Summit 2017

The Customer Service Summit 2017The Customer Service SummitDate: 16-17 November 2017Location: Marriott Brooklyn Bridge, 333 Adams ST, Brooklyn, Ney York, 11201, USA           Returning for a seventh year to New York in November 2...

Event

The Customer Service Summit New York 2018

The Customer Service Summit New York 2018The Customer Service Summit New YorkDate: 04-05 October 2018Location: Marriott Brooklyn Bridge, New York, USAThis October 4-5th, The Customer Service Summit returns to New York for an historic eighth year. The summit will again bring together an u...

Event

The Customer Service Summit West, San Diego 2019

The Customer Service Summit West, San Diego 2019The Customer Service Summit West, San DiegoDate: 03-04 June 2019 Location: Hilton San Diego Resort & Spa, San Diego, USAThe Customer Service Summit West (June 3-4, San Diego) brings together an unrivalled list of senior leaders from the world’...

Event

The Social Media for Customer Service Summit 2015

The Social Media for Customer Service Summit 2015The Social Media for Customer Service SummitDate: 22-23 October Location: The Marriot Brooklyn Bridge, New York, USANow in its 5th year, #CSMCS is America’s biggest and best social customer care event, The Social Media for Customer Service Summit ...

Website

Useful Social Media Blog

Useful Social Media BlogThe Useful Social Media Blog featuring social media news from the event organiser and publisher.  It encompasses the latest news, information, reports and updates including:ConferencesReportsFree briefingsPodcastsBranding opportunitiesKeep-up...

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