Social Media Portal

FAQs

There are 11 FAQs

• What is the Social Media Portal (SMP)?
  The Social Media Portal (SMP) is a connection between agencies, brands and consumers that are interested and use social media.
  
  This may include blogs, communities, forums, user generated content (UCG) and similar platforms that allow individuals to communicate.
• Why can't I add my personal page for a social media for a UCG site?
  We are trying to build a landscape that is representative of the main services.
  
  Although individual pages from services are great, we are unable to include all of them at this stage.
• Why did you build the SMP?
  We are interested to see how the different types of services and people that use them (that includes us) interact.
• I'm looking for something, but I can't find it in the Landscape. Why not?
  SMP launched on 26 September 2007, we are striving to add sites daily to the Landscape.
  
  It is likely that the resource you have in mind will be added by either Elemental, or the site owner (or you can add it if you wish). If you are a site owner and would like to add your site, please visit the registration page. If you would like to update or recommend a new or existing SMP item, please contact Elemental through the contact form.
• My site is in the Landscape, how can I edit it?
  The SMP team will be adding sites on a continual basis to the SMP Landscape.
  
  If your site is already in the landscape and you want to add or edit the details, please register as either a Gold, Silver, Bronze or Free member and then e-mail the SMP team via the contact form. We will then assign your website to your account, giving you full ability over your sites content.
• How can I add my press release to SMP?
  To submit press releases on SMP, you must first register.
  
  Once you are registered and have confirmed your membership, you can submit social media and social networking related press releases.
  
  Press release submissions are free. Your press release *must* be social media or social networking related, and only press releases for the current day are permitted.
  
  You may recommend your press release to the SMP editorial team who will consider writing up your news for inclusion in the SMP News section. To increase the likelihood of making it into the News section you should contact the SMP editorial team ahead of time with your news and scoops. You can contact the SMP editorial team via contact form.
  
  
• How do I find my content in SMP?
  If you are unsure if you content has added, you can use the methods below, before you contact us.
  
  - The SMP search facility http://www.socialmediaportal.com/Search/

  - Use search engines and news search such as Google http://www.google.com and especially http://news.google.com. Use the text site:socialmediaportal.com in the search box
  Review your Landscape item listing for your content http://www.socialmediaportal.com/Landscape and the tabs related to your resource
  - Review the content areas on the SMP site in http://www.socialmediaportal.com/Content.aspx
  
  Read more about the type of content and adding it here and other FAQs http://www.socialmediaportal.com/FAQs/
  

• How do I add my content?
  You are able to add your own press releases, events, campaigns and research papers.  You do this by registering, and clicking on the ‘Add content’ button for the relevant section, e.g. if you want to add a press release, go to the press release page and click on the ‘Add press release’ button on the top right hand side.
  
  Once you add your content, it will be reviewed by SMP’s editorial team to ensure that your content meets our guidelines before going live on the site.
  
• When will my article or interview be published?
  We are unable to give you an exact date for publication, as it depends on editorial schedule.  SMPs editorial team may give you an estimation, however we reserve the right to change this  if required.  The best way to know if and when your content has been published, is to subscribe to SMPs RSS feeds and / or follow us on Twitter (@smponline).
• Can I make changes to my published article or interview?
  Unfortunately, we do not allow changes to published pieces.  SMP is a news outlet, and like any news outlet we strive to please our readers and meet their expectations of a said resource.  We will change mistakes that have occurred during the process of publishing, such as an incorrect / incomplete URL etc.
  
  If you choose not to answer questions in your Profiled interview, we may choose to publish ‘no comment’ underneath.  You / your PR team have ample opportunity to perfect your copy prior to sending it to us, so please ensure you do this.
  
• Why haven’t the URLs I added to my article or interview been added?
  We will, in most cases, publish a maximum of three URLs per article or interview – any more than may be removed so they don't interfere with the editorial quality of the Social Media Portal.