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New LiveWorld widget LiveEngage 1.0 integrates brand community sites with Facebook

Staff (Social Media Portal) - 05 August 2008

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Social media marketing agency LiveWorld, Inc. has announced the launch of its LiveEngage Widget Series 1.0 for popular social networking site Facebook.

The application can be directly embedded into any Facebook page.  It functions as a marketing tool that automatically imports brand-related content from LiveWorld provided community sites to the user?s Facebook page, creating a new bridge or window through which users can engage with the brand itself as well as interact with other users from the brand?s website while they are still on their Facebook profile pages.

This effectively aggregates the brand?s own site?s viral potential with that of the whole of the Facebook network, with users able to participate in polls and read posts.  Posting comments directly via Facebook will be possible later this summer.  Moreover, the new offering enables the brand to showcase content on Facebook using the same LiveWorld tools that operate within its own community site, significantly increasing the breadth of its online shop window.  Functionalities in development include support for multiple other social networks, notably OpenSocial.

Chairman and chief executive officer of LiveWorld Peter Friedman does not disguise his satisfaction with the new application, commenting that, ?Large destination social networks such as Facebook can be excellent venues for a brand.  But to date, most Facebook marketing efforts have been promotional and short lived, lacking ongoing brand continuity and context.  Our LiveEngage series solves this problem for both users and brands by providing an ongoing connection between the brand?s online community and Facebook.?

LiveWorld has announced that Neutrogena, along with its new beautifulforgood.com social network focused on health and beauty, is its first client to implement LiveEngage 1.0.




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